LEGAL

Privacy Policy

Last updated: 2024-08-03

This policy explains how Packius processes personal data when providing B2B courier, freight, tracking, and customer support services.

1. Who we are

Data Controller: Packius B.V. (Netherlands).
Registered office: Coolsingel 104 3011 AG Rotterdam.
Chamber of Commerce (KVK): 83749215 · VAT (BTW): NL83749215B01.
Contact: privacy@packius.com

2. Legal bases

We process data based on contract performance, legitimate interests, legal obligations, and consent (for optional analytics).

1. Introduction

Packius B.V. respects your privacy and is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This policy explains how we collect, process, and protect information when you use our business courier services and website.

2. Data Collection

We collect data necessary to provide our B2B logistics services, including: Company names, addresses, and registration details. Contact person information (name, email, phone number). Sender and recipient addresses for delivery purposes. Billing and financial information. Technical data (IP addresses, cookies) when visiting our website.

3. Purpose of Processing

Your data is used exclusively to: Fulfill courier and logistics contracts. Process payments and generate invoices. Provide customer support and delivery tracking. Comply with Dutch and EU legal obligations.

4. Data Sharing

We only share necessary data with trusted third parties (such as sub-carriers or payment processors) strictly for the purpose of fulfilling our services. We do not sell your data to third parties.

5. Your Rights

Under the GDPR, you have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to its processing. To exercise these rights, contact us at legal@packius.nl.